Dr Cost and Dr Cost Ltd are trading styles of Doctor Cost Limited (Company No.: 07406721). This e-mail and any attachments are confidential. They may contain privileged information and are intended for the named addressee(s) only. They must not be distributed without consent. If you are not the intended recipient, please notify us immediately and do not disclose, distribute, or retain this e-mail or any part of it. Unless expressly stated, opinions in this e-mail are those of the individual sender and not of Doctor Cost Limited. We believe but do not warrant that this e-mail and any attachments are virus free. You must therefore take full responsibility for virus checking. If you have received this transmission in error, please telephone 020 8458 5816 immediately so that we can arrange for its return.

This email does not form a legal offer. The execution of any contract or part thereof is according to the relevant suppliers’ published Terms & Conditions without any liability on the behalf of Doctor Cost Limited. Any utility information provided may be retained to be used for its intended purpose and shared with 3rd parties (i.e. utility suppliers) to gain quotations and who in turn may perform a credit check on the company or individual in the course of providing a quote or utility contract.

Please note: Your current supplier may charge an excessive out-of-contract rate from the date your contract ends. As delays can occur for numerous reasons, we cannot be held responsible for any delay in transferring your energy supply.

Suppliers often require Termination notice of up-to 90 days before the renewal date. They may also only provide a small window of opportunity to serve notice. We understand that you have, or will, discharge these requirements. Please note; Dr Cost. or any agent thereof, nor any new supplier can be held liable for any consequences arising from terminating your current supply contract.

This privacy notice sets out our privacy practices and explains how we collect, process, hold and store (collectively referred to as handle) client data and with whom we share this information with. The information we handle is only that which is required by us so that we may deliver the services you require. Except as provided in this Privacy Notice, we do not supply your data to any other company for marketing purposes.

You may browse our website without telling us who you are or revealing any personal information about yourself. The information we collect from you is only that which is required by us so that we may deliver the site functionality, information you have requested or searched for and to provide you with our services.

By proceeding to use our services, you consent to the Firm handling your data in line with this Privacy Notice. Our Privacy Notice will be reviewed on a regular basis and may be updated from time to time. We will notify you via email when this happens and provide you with a copy of the most recent and up-to-date Privacy Notice.

The following outlines the processes we employ to collect information:

Contacting Us – we may record, use and store any telephone, postal, e-mail or other electronic communications provided by you. This is to ensure that we can refer back to any instruction you may have given to us as well as to ensure that the information we provide you with is accurate.

General Statistics– we collect statistics relating to pages visited, paths through the website, search terms used to find us. This is done to improve the visitor experience, understand our customer’s needs and help us improve site design and layout. Online Forms– we collect data that you have entered into our online/contact forms. We have appropriate measures in place to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered within the server environment. No data transmission over the internet can be guaranteed to be totally secure, we cannot ensure, guarantee or warrant the security of any information which you send to us, and you do so at your own risk.

The personal information we collect is used to: Enable us to provide you with information about our services; Enable us to communicate with you about orders you have placed; accounts you maintain or enquiries you have made about our products and services. Enable us to contact you regarding general service level matters; Keep you informed of new features and services available from us. Ensure that we comply with the necessary regulations. Ensure that our website is compatible with the browsers and operating systems used by most of our visitors.

We will not sell, share or rent your name, email address, or any other client data to any third party for marketing purposes. We may at our discretion disclose client data that is required by the police (or other organisations with a law enforcement role) for the prevention and detection of crime or the apprehension or prosecution of offenders.

We may disclose specific personal information where we are required to by law and we may share aggregated demographic information with our partners, advertisers or other third parties. This will not contain information that can identify any individual person or organisation.

You may view all Client Data that we store about you; You may correct or update your Client Data; please send an email to info@drcost.co.uk. You may withdraw your consent (partial or complete) at any time; You may request that all Client Data held be removed or ported. Our emails will contain an unsubscribe link, which will enable you to opt out of receiving future mailings at any time, should you choose to do so. If you believe you received an email from us that is in violation of this policy, please report it to info@drcost.co.uk

Your data will be stored securely in line with industry best practice at all times. The security measures in place are reviewed annually; Your data will be stored only on servers in a GDPR compliant location.

Keeping your information private and secure is very important to us. Please contact us via email if you have questions about this policy: info@drcost.co.uk, call 020 8458 5816 or write to us at the following address:

Doctor Cost Limited TA Dr Cost
Unit 4, Technology Park,
Colindeep Lane London, NW9 6BX

For further information please refer to our Terms of Business as well as our Data Protection Policy. Last updated 8th April 2019.