Samuel founded Dr Cost in 2010. At that time, as now, businesses were being harassed relentlessly by utility suppliers and third-party agents to switch supply. Often these offers were not in their best interest. Samuel has, over the past 10 years, become an acknowledged expert in utility cost reduction, having learnt the industry from the bottom up. This expertise includes tariff identification, utility taxation and compliance, negotiating cost saving supplier agreements for businesses and charities, regulatory knowledge and dispute resolution. Samuel’s business now employs in excess of 10 staff serving over 8000 client supplies including direct partnerships with 31 suppliers, thus ensuring that the clients not only benefit from competitive prices but also bill validation. Samuel enjoys playing football, spending time with his children and travelling in his not-so-spare time.
Harris practically invented the words “cost savings”, combined with client service. Since market deregulation in 1998 Harris has been at the forefront of regulatory changes and industry evolution. He is the author of 15 books and innumerable articles on grant funding, cost saving and the Government’s book on trading with Russia. Harris’s knowledge of the market and relationship with suppliers ensures that his clients are taken care of in terms of price and after-sales service. Harris partnered with Dr Cost for all aspects of pricing and support in 2017 and as of 2018 has focused on dispute resolution and compliance. Harris enjoys travelling, writing, stamp collecting and mediating honest, sensible and fair resolutions to any dispute.
Maria joined in early 2015 and has since then looked after all aspects of Dr Cost’s daily tasks which range from supplier queries and Meter Operator agreements to new connections and pricing. Maria heads up the pricing team at Dr Cost and focuses her skillset and experience on corporate pricing and bespoke tenders. She has built up a solid relationship with numerous suppliers, enabling stronger negotiating positions. Maria enjoys going to the gym, reading and TV shows.
Melissa has progressed through the ranks to now head up the finance and queries team. Melissa has gained rebates in excess of almost half a million pounds for our clients over the past four years and ensures that clients’ and supplier queries are managed effectively and efficiently. Her rapport with the queries teams at our partner suppliers means that the commitment to resolve billing or other issues is prioritised accordingly. Melissa spends her free time going to music festivals and has even invented her own word.
Sejal heads up HR and compliance at Dr Cost and has progressed rapidly since joining the team in 2017. She also account manages several large portfolios, being their point of contact for all aspects of their utilities, including billing and contractual issues. In addition, she leads the post-sales team. Sejal enjoys travelling, hates being referred to as “Mr” and is preparing for her long awaited wedding.
Layla’s skillset within Dr Cost revolves around auditing and monitoring clients’ bills, picking up on supplier errors and resolving disputes. She has successfully demonstrated her ability in supplier debt negotiation and is the principal point of contact for several clients. Billing errors normally end up on Layla’s desk where they are carefully recorded. Our complaints system and processes ensure that the optimum resolution is sought and implemented. Layla enjoys movie nights, holidays and 9 a.m. starts.
Amita gained significant organisational experience in India. Seeking a new challenge, Amita joined Dr Cost as an administrator. She manages the change of occupancy process for our clients, ensuring that the information is relayed to suppliers quickly to mitigate out-of-contract periods. In addition, Amita now manages water contracts and has implemented contracts totalling some £1.2m to date. In her spare time she likes long walks with her husband and observing the Litter Laws.
Aaron joined the team in 2019 as Business Development Manager, primarily focusing on client acquisition and providing client support. Aaron’s skillset lends itself perfectly to detailed pricing analysis, looking for angles which further reduce costs and delivering results promptly. Outside the office Aaron likes music, clubbing and Friday night dinners.
Sully manages 31 supplier price books and client data comparison. He is responsible for price data entry and process to evaluate the price that will bring about the greatest cost benefit to our clientele. He is a valuable member of Dr Cost and has taken to his skillset rapidly, ensuring that clients’ requests are turned around quickly. When not in front of his computer, Sully enjoys chilling with friends & cooking.
Rio joined Dr Cost in late 2019 and whilst initially focussing on SME pricing, he enjoys speaking to potential clients and assisting with their utility billing and ultimately, savings. No stranger to the DJing scene Rio’s contacts will be well served by what Rio can offer for venue’s utility contracts amongst other industries. In another life Rio could have turned professional in football but found his calling at Dr Cost instead.